Return & Refund Policy

Return & Refund Policy

At MonPetitPresent.com, we are committed to providing our customers with high-quality products.
We do not accept returns; however, if you receive a defective or damaged item, we are here to help.

Refunds for Defective Items

If you receive a defective or damaged item, please contact us within 14 days of receiving your package at info@monpetitpresent.com.
Be sure to include your order number and photos of the defective item to help us process your request more quickly.

After reviewing your request, we will notify you whether your refund has been approved or denied.
If approved, your refund will be automatically issued to your original method of payment within a reasonable timeframe.

Defective or Damaged Items

If your item arrives defective or damaged, please contact us immediately at info@monpetitpresent.com.
We are committed to resolving any quality-related issue quickly and efficiently.

Contact

If you have any questions about our Return & Refund Policy, feel free to reach out to us at info@monpetitpresent.com — we’re always happy to help!